{"id":324,"date":"2008-06-23T17:58:46","date_gmt":"2008-06-23T17:58:46","guid":{"rendered":"http:\/\/www.jmihai.ro\/blog\/?p=324"},"modified":"2014-08-07T13:36:54","modified_gmt":"2014-08-07T13:36:54","slug":"upc-cumparat-de-orange","status":"publish","type":"post","link":"https:\/\/www.jmihai.ro\/blog\/upc-cumparat-de-orange\/","title":{"rendered":"UPC cumparat de Orange"},"content":{"rendered":"<p>De ce merge aiurea\u00c3\u201a\u00c2\u00a0 UPC ? Pai din cauza faptului ca, cica, ar fi fost cumparati de Orange. Sau poate e doar un parteneriat ? In fine, conteaza prea putin asta.<\/p>\n<p>Azi nu am avut net la lucru pana pe la ora 1. Se misca destul de greu toata treaba si cei de la support m-au pasat azi de la un numar de telefon la altul. Chiar&#8230; se schimba si numerele de telefon, deci mare grija pe unde sunati. Ascultati ce spune robotul in legatura cu noul numar, pentru ca trebuie sa il notati undeva sa il formati din nou pentru a fi ajutati.<\/p>\n<p>Din cate am inteles, au un singur call center in Bucuresti in momentul de fata, si din Bucuresti se face legatura spre celelalte puncte UPC din tara. Ceea ce e o chestie foarte de cacat. Genul asta de centralizare nu cred ca face prea mult bine. Okay, poate cei de la Orange vor sa tina lucrurile sub control si folosesc centrul unic in Capitala, dar ar trebui sa conteze destul de mult si nevoile clientilor.<\/p>\n<p>Si nevoile clientilor includ si viteza de raspundere la apelurile spre suport si trimiterea tehnicienilor pe teren. Si asta face UPC destul de greu acum &#8211; adica raspunde greu la telefon si trimite greu un om care sa repare eventualele probleme tehnice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>De ce merge aiurea\u00c3\u201a\u00c2\u00a0 UPC ? Pai din cauza faptului ca, cica, ar fi fost cumparati de Orange. Sau poate e doar un parteneriat ? In fine, conteaza prea putin asta. Azi nu am avut net la lucru pana pe la ora 1. Se misca destul de greu toata treaba si cei de la support [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4],"tags":[1317,1315,116,29,1316],"class_list":["post-324","post","type-post","status-publish","format-standard","hentry","category-chestiuni-zilnice","tag-call-center","tag-orange","tag-support","tag-upc","tag-upc-cumparat-de-orange"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>UPC cumparat de Orange | J. Mihai<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jmihai.ro\/blog\/upc-cumparat-de-orange\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UPC cumparat de Orange | J. Mihai\" \/>\n<meta property=\"og:description\" content=\"De ce merge aiurea\u00c3\u201a\u00c2\u00a0 UPC ? Pai din cauza faptului ca, cica, ar fi fost cumparati de Orange. Sau poate e doar un parteneriat ? In fine, conteaza prea putin asta. Azi nu am avut net la lucru pana pe la ora 1. Se misca destul de greu toata treaba si cei de la support [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jmihai.ro\/blog\/upc-cumparat-de-orange\/\" \/>\n<meta property=\"og:site_name\" content=\"J. 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